Emerging Horizons: Chatbot in Cancer Care

Within the medical-patient communication framework, chatbot can play a pivotal role in tele-assistance, granting access to high-quality information throughout the care journey. This system could foster healthy behaviors and bolster adherence to medical recommendations, ultimately enhancing therapeutic compliance. Moreover, timely responses can prevent adverse events stemming from therapy side effects or minimize unnecessary hospital visits, allowing doctors to allocate more attention to the most vulnerable patients. It's worth noting how chatbot could serve as a crucial component in promoting equity in the care pathway for marginalized patients, including those facing mobility challenges or residing in remote regions. Additionally, virtual assistants could boost the productivity of both caregivers and patients, obviating the need for patients to physically visit hospitals for receiving accurate information. The studies in the literature, though purely exploratory, have revealed that responses from chatbot within a public online forum were deemed to exhibit higher quality and empathy compared to those from doctors .